Welcome to Otis ONE?

Connected service powered by IoT

Move beyond to connected service, powered by the internet of things

Otis ONE? is an internet of things (IoT) platform that enables you to harness the power of advanced monitoring, big data analytics, and predictive maintenance to identify and address potential issues before they occur, increasing elevator uptime and reducing service disruptions.

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Transparent Information

Service information at your finger tips 24/7 with the Otis Customer Portal

Proactive Communication

Real-time elevator status and notifications

Predictive Insights

Preemptive insights guide each mechanic visit for increased uptime


Advanced 24/7 monitoring of critical elevator systems in cab, machine room, hoistway, and pit


Cloud-based data analytics

Informed mechanic resolves issues more quickly


Building manager tracks elevator performance and service delivery in Otis Customer Portal


Experience Otis ONE now

Get exclusive access to a complimentary software demonstration and experience how Otis ONE brings you transparent information, proactive communications and predictive insights.

*Otis ONE? is not compatible with all elevator controllers. Product features may vary depending on elevator model.